Our Commitment to Accuracy
Accuracy is the foundation of credible journalism. At The Golden Chance, we take every reasonable step to ensure that the information we publish about Canada's gambling industry is correct, current, and properly sourced. Our fact-checking process, detailed in our Editorial Policy, is designed to catch errors before publication. However, we recognise that mistakes can occur despite our best efforts, and when they do, we believe the only appropriate response is prompt, transparent correction.
This Corrections Policy explains how we handle errors, how readers can bring potential inaccuracies to our attention, and how corrections are documented and published on our site.
Types of Corrections
We distinguish between the following categories of corrections to ensure proportionate and clear responses:
- Factual corrections: These address verifiable errors of fact, such as an incorrect statistic, a misattributed quote, a wrong date, or a misstated regulatory requirement. Factual corrections are treated with the highest priority.
- Clarifications: These address content that, while not factually wrong, may be misleading, ambiguous, or lacking context that materially affects a reader's understanding. Clarifications add information rather than replace it.
- Typographical and minor errors: Spelling mistakes, grammatical errors, broken links, and similar minor issues are corrected promptly. These do not typically require a formal correction notice unless the error changes the meaning of the text.
- Retractions: In the rare event that an entire article is found to be fundamentally flawed—for example, based on a fabricated source or a core factual premise that cannot be verified—the article may be retracted. A retraction notice will replace the article content and explain the reason for removal.
How to Request a Correction
We actively encourage readers, sources, and subject-matter experts to alert us when they believe something we have published contains an error. To request a correction, please follow these steps:
- Email us at editorial@thegoldenchance.top with the subject line "Correction Request."
- Include the title or URL of the article in question.
- Describe the specific error you have identified. Please be as precise as possible—indicate the sentence or paragraph, the incorrect information, and what you believe the correct information to be.
- Where possible, provide supporting evidence such as a link to an official source, a document, or a public record that substantiates your claim.
You do not need to be an expert to submit a correction request. If something reads as inaccurate, we want to hear about it.
Our Review Process
When we receive a correction request, the following process is initiated:
- Acknowledgement: We aim to acknowledge receipt of correction requests within two business days. This acknowledgement confirms that the request has been received and is under review—it does not indicate agreement with the claim.
- Investigation: A member of the Editorial Desk who was not involved in the original article reviews the request. They verify the claim against primary sources, consult with the original author if necessary, and assess whether the published content requires amendment.
- Decision: Based on the investigation, the editor determines whether a correction, clarification, or no change is warranted. If the request is declined, we will explain our reasoning to the person who submitted it.
- Publication: If a correction is warranted, it is published as quickly as possible—typically within five business days of the initial request, though complex cases may take longer.
How Corrections Are Published
Transparency is essential to the corrections process. When a correction is made to a published article, we follow these practices:
- A correction notice is appended to the bottom of the article. This notice states what was changed, what the original text said, and the date the correction was made.
- The corrected text replaces the erroneous text within the body of the article so that readers encountering the article for the first time see accurate information.
- We do not silently edit articles. Every substantive change to a published article after its initial publication date is documented in the correction notice.
- For significant corrections that affect the central premise or conclusions of an article, an editor's note may also be added at the top of the article to ensure visibility.
Timeline Summary
- Acknowledgement of request: Within two business days
- Investigation and decision: Typically within five business days
- Publication of correction: As soon as the investigation concludes and the correction text is finalised
Complex corrections involving multiple sources or legal considerations may require additional time. We will keep the requestor informed of progress.
Good-Faith Commitment
We approach every correction request in good faith. Identifying an error in our reporting is not adversarial—it is a contribution to the quality of our journalism. We are grateful to readers who take the time to hold us accountable, and we treat every request with the seriousness it deserves. If you have questions about this policy or about a specific correction, please contact us at editorial@thegoldenchance.top.